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Shopping Guide

Welcome to Hasamezu online shop

Thank you for visiting the Hasamezu online shop.
The notation based on the Specified Commercial Transactions Law is in please use this form..

About Shipping Fees

◆ The ordered product will be delivered by Sagawa Express or Yu-Pack.
The charge will be the same regardless of which one you use.
◆ Shipping and required days will vary depending on the delivery area and weight.Put the product in the basket
When you proceed to payment, the charge will be calculated automatically, but the maximum number of units will be exceeded.
If so, please order in two parts.
◆ In the case of [shipping fee not included], we will inform you of the shipping fee by e-mail later.
For pre-payment customers, please wait until you receive the notification email.


[Estimated shipping fee] (tax included)
Recipient
Within the prefecture
HokkaidoTohokuKanto Koshin-
etsu
Chubu
Hokuriku
Kansai
Chugoku
Shikoku
Kyusyu
Okinawa
Size
Indication
60
900 ml
1L
(2)
691
12118217348219351150
801.8L
1 or 2
87314021020935102011151383
900 ml
1L
(6)
1001.8L
3 to 6
1090160912191133121913231618

About Delivery Dates

If you do not specify the delivery date and time, it will be delivered approximately 2-4 days after your order.
If you want delivery as quickly as possible, please do not specify in the the delivery date and time column, but write it in the remarks column.
 
<About the number of days required for delivery>
If you do not specify a delivery date,
・ Orders placed by 10 am on business days will be shipped on that day.
・ Orders placed after 10 am will be shipped the next business day.
 
<Example>
(For delivery to the Tokai area)
・ If you place an order on [4/1, 09:30 AM]
 ⇒Since we will ship on [4/1], we can deliver [4/2, PM] at the earliest.
 
In addition, we do not carry out shipping business on weekends and holidays.
If you are in a hurry or are concerned about the delivery date, please contact us at:
-------------------------------------------------
TEL  : 0595-59-3121
MAIL : Info@hasamezu.com
-------------------------------------------------

About Payment Methods

1. Credit Card

Customers who choose a credit card
will receive priority shipping.

2. Convenience Store Payment

For customers who choose to pay at convenience stores, please register an email address and use the reception number sent to it at the designated convenience store by the deadline. After payment is confirmed, your order will be shipped.
If you cannot confirm by the payment deadline, it will be automatically canceled, so please re-order.
If you do not receive the payment receipt number notification email after 2 days, please contact us directly.

3. Cash on Delivery

Customers who choose cash on delivery will be shipped the same day if the order is accepted in the morning, and will be shipped the next business day in the afternoon. When the item arrives, please pay directly to the courier delivery staff in exchange for the item.
Cash on delivery fee: 335 yen (tax included)

4. Bank transfer/postal transfer

For customers who choose bank transfer or postal transfer, confirmation of payment will be shipped after approval.Please accept the transfer fee.
It may take about 3 to 5 days to confirm the payment by postal transfer, so if you are in a hurry, we recommend you to use a credit card or cash on delivery.
Incidentally, if payment is not confirmed within 2 weeks, the order will be cancelled. Thank you for your understanding.
 
[Transfer destination]
◆ Postal transfer:
Japan Post Bank 00880-7-19547 Fukuoka Soy Sauce Co., Ltd.
 
◆ Bank transfer:
Thirty-three Bank Shimagahara Branch (standard) 763126
Fukuoka Soy Sauce Co., Ltd.

About Member Registration & Login

1. First-time users

If you are using this shop for the first time, please register as a member.
You can register as a member either before shopping or when ordering from the shopping cart.
For customers who register as a member first, please use this form. contain more information.

2. Customers who have already registered as a member

For customers who have already registered as a member, we have transferred customer information from the old cart to the new cart, but we have reset the login ID and password due to the system.
We apologize for the inconvenience, but please log in with your ID = registered email address and password = 12345, check your registration information, and then reset your password.

3. Customers who are already registered as members but cannot log in

We apologize for the inconvenience, but if you are already registered but cannot log in, it is possible that your email address is incorrect or that the information has not been transferred successfully. We apologize for the inconvenience, but we kindly ask you to make a new registration.
 
For re-registration, please check please use this form..
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