|Seller||Fukuoka Soy Sauce Shop Co., Ltd.|
Fukuoka Soy Sauce Shop - online shop
|Sales manager||Mika Kawamukai|
|Locations||1330 Shimagahara, Iga City, Mie Prefecture|
|Rates for Non-product Price Required|
◆ In addition to the product, the following costs are required separately.
Shipping: The detailed amount is "About Shipping FeesPlease check.
Cash on delivery fee: 335 yen (tax included)
Remittance fee: Bank transfer, postal transfer, convenience store payment fee, etc.
|About returned goods|
In case of initial failure or our mistake, we will contact you within ７ days after the item arrives and accept the return. In addition, please note that in principle, we cannot accept returns due to customer's convenience. Regarding returns, please check the [Return Conditions] below.
We will only accept returns in the following cases.
・ In the case of defective products
・ When a product different from the ordered product arrives
In addition, we cannot accept returns of the following products.
・ Items that are more than ８ days old after arrival
・ Products damaged due to customer's negligence
・ Items that have been opened / used
・ Items for sale
[Whether or not there is a shipping charge for returned goods]
We will bear the shipping cost for returned goods, so please send it to the following return destination by cash on delivery.
▼ Return destination
Residence: 519 Shimagahara, Iga City, Mie Prefecture 1711-1330
Company name: Fukuoka Soy Sauce Co., Ltd.
Person in charge: Mika Kawamukai
◆ By credit card/cash on delivery, orders received in the morning will be shipped the same day, and orders received in the afternoon will be shipped the next day. If it is on Saturdays, Sundays, or holidays, it will be shipped after the holidays.
◆ In the case of convenience store payment, postal transfer, or bank transfer, it will be shipped after payment is confirmed.
◆ It usually arrives in 2-3 days, but it may take some time to arrive depending on the shipping area.
◆ In addition, it may take longer than usual during times of congestion such as Golden Week, Obon, and New Year holidays.
◆ Credit card
◆ Postal transfer / bank transfer
◆ cash on delivery
◆ Convenience payment
|Delivery||◆ Sagawa Express or Yu-Pack|
◆ About sales at physical stores
Hours: 9:00 - 17:00
Regular holidays: Saturdays, Sundays, and holidays
Summer and winter holidays (the Event Calendar has more details)
|Notices||Before ordering, please check the contents such as "Shipping fee", "Payment method", "Return policy".|